How do I set up an account with Gazelle?
Having an account with Gazelle is a convenient and easy way to track your transactions.
The simplest way to set up an account with Gazelle is to create a transaction - or in other words -sell a device to us on www.gazelle.com, it's easy! You will begin by finding your item, and getting a quote.
As you take the steps to lock in the offer on your item, you will be asked for the information needed to create an account. This will include your address, contact information, and payment preferences. As always, there is no cost to using Gazelle to trade in your device, and never an obligation to send the item to us - even if you have one of our boxes.
After you create the transaction it can take up to 15 minutes for our system to process the new account. From there we will send you an activation email, along with an electronic shipping kit (packing slip and shipping label - .PDF). We will then request that you follow the activation link and confirm your account.
If you are looking to purchase a device in our Certified store, You will begin by searching through the device listings and selecting the item you would like to purchase. Once a device has been selected you will proceed to checkout.
Though you do have the option to check-out as a guest, it is best to register an account.
If you have any trouble activating your account, please call us at 1-800-Gazelle or ask a question using our web form. Activation prevents any downtime in communication regarding important account and transaction updates that can relate to your inspection and payment.